Privacy Policy
Effective Date: July 15 2024
At Huge Load Laundry, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect:
Name, email, phone number
Laundry card usage data (via LaundryCat)
Communication preferences
This happens when you:
Sign up for a laundry membership
Use our website or contact us
Use our services or equipment
2. How We Use This Information
We use it to:
Create and manage memberships
Communicate with you about your laundry services
Send optional promotions (if you opt in)
Improve customer experience
We never spam and never sell your information.
3. Text Messaging
By giving us your number, you agree to receive service-related texts. Marketing texts are only sent with your consent.
You can opt out anytime by replying “STOP”.
We comply with all text messaging regulations including The Campaign Registry (TCR).
4. Sharing and Storage
We don’t share your data except:
With necessary third-party providers like LaundryCat or SMS platforms
As required by law
We take care to store your info securely.
5. Data Retention
We keep your data only as long as needed for:
Providing service
Legal compliance
You can request data removal anytime.
6. Your Rights
You may:
Request access to your data
Request corrections or deletions
Unsubscribe from promotional texts
7. Contact Us
For any questions or data requests:
Huge Load Laundry
Sechelt, BC
📞 778-716-5623
📧 info@hugeloadlaundry.com